Help · Support

Support

How to contact us

Email admin@dreamlinklabs.com. This is our public support address. We do not publish a telephone number.

Include the product name, your question, and any details that help us identify the issue. We aim to reply within a few business days.

APP PRISON

APP PRISON is our first application, currently in development for iOS. It is a digital rehabilitation experience: you complete physical exercises so that a fictional inmate can earn limited Yard Time.

Camera access is used on the device to detect exercises such as push-ups and squats. You can decline the camera, skip the first rehabilitation session, and manage camera permission in Settings. The current design does not read apps installed on your device and does not block or control other apps.

Request deletion of an account or data

If APP PRISON or another DreamLink Labs app stores local data on your device, you can reset that data from the app's settings where the control is available.

To request deletion of an account or other personal data we hold:

  • Email admin@dreamlinklabs.com from the address associated with the request.
  • Name the product (for example, APP PRISON).
  • State clearly that you want your account and/or personal data deleted.

We will confirm the request and complete deletion within a reasonable period, unless we must retain limited information to comply with law, prevent abuse, or resolve a dispute.

Company

DreamLink Labs is operated by Xi'an DreamLink Labs Network Technology Co., Ltd. (西安汇联梦源网络科技有限公司), based in Xi'an, Shaanxi, China.

Privacy

How we handle information is described in our Privacy Policy.